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SHOW TITLE: 15 ways to prevent cyber crime and ways government can boost small business.
Interview with Liesl Capper CEO of MyCyberTwin and the Innovation and Information Industry Association “ICT Woman of the Year”. Her latest venture MyCyberTwin allows companies to make a software clone of their best customer service representatives. The result is a virtual human, which lives on a web site, or any online environment and replace contact centre staff. They are intelligent, consistent, friendly, and every aspect of the conversations with clients can be measured and tracked. MyCyberTwin has a growing stable of major international companies.