Communication
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Attention airline bathroom loiterers: The next generation of Airbus aircraft will track how long you spend in the loo. It’s all part of an effort to make commercial cabins a digitally aware domain. The program is Airbus’s bid to raise the Internet of Things — that buzz-phrase for connected household gadgets—to cruising altitude. The Airbus Connected Experience…
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The newsletter Quality Assurance Report states that only when a company knows exactly what kind of service its customers expect, delivers on those expectations 100 percent of the time, at a price that customers are willing to pay, while still getting an acceptable return, can the company claim to excel in customer service. Northwest Delta…
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I receive a lot of investment opportunities. About 1 in every 200 is excellent. If you are looking for a couple of what I consider excellent investments, drop me an email and I will ensure they are sent to you. American women won the right to vote on Aug. 26, 1920 when the 19th Amendment was ratified.…
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There is one statistic that clearly demonstrates why the failure rate among legacy companies and retailers is skyrocketing and online businesses are booming. Twenty six major US retailers have filed for bankruptcy or announced liquidations so far this year. It is absolutely extraordinary that the U.S. Bureau of Labor statistics found that companies with fewer…
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I absolutely love this wonderful story… A lady in a faded gingham dress and her husband, dressed in a homespun threadbare suit, stepped off the train in Boston and walked timidly without an appointment into the Harvard University President’s outer office. The secretary could tell in a moment that such backwoods, country hicks had no business at…