Blog Posts
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The newsletter Quality Assurance Report states that only when a company knows exactly what kind of service its customers expect, delivers on those expectations 100 percent of the time, at a price that customers are willing to pay, while still getting an acceptable return, can the company claim to excel in customer service. Northwest Delta…
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How our world functions in another five, 10, or 20 years will depend significantly on China. They are and will become the most influential world economy in just a year or two. They already are significantly influential and powerful. But there’s still a view in the ‘Western world’ that the US will continue to ‘reign…
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I am meeting in the next few days with one of the four greatest art forgers in history on a tropical island in Asia. I’m there for 36 hours. Big announcement when I get back next week. Watch this space. Morgan Stanley warns on growing risk of US market ‘downturn’. Wall Street bank’s market cycle…
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Let me explain the key drivers of the cryptocurrency/crypto asset markets. The major stakeholders in this market are exchanges, altcoin/cryptocurrency/fork issuers, and coin rankings sites, which mutually work together to extract value from one group: retail investors. Investors finance the whole operation with infusions of capital. While none of this is particularly groundbreaking, it is…
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As the pace of artificial intelligence acquisitions quickens – and the pool of acquirers expands – here are the companies leading the AI charge. Artificial intelligence has long been a major focus for tech leaders across industries. Big corporations across every sector, from retail to agriculture, are trying to integrate machine learning into their products.…