SHOW TITLE: Founders Of Successful Startups Often End Up With Less Than 10% Shareholding
We had a huge demand to repeat the interview with my guest Ron Kaufman, world’s leading authority on customer service, author of 14 books, whose new book ‘Uplifting Service’ is a sensation. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, thought-leaders and customer service speakers on the topic of achieving superior service. He has been featured in The Wall Street Journal, The New York Times, and USA Today.