Listen now: http://www.voiceamerica.com/episode/90272/the-bob-pritchard-radio-show
SHOW TITLE: 99% of Customer Service is Ordinary, 1% is WOW ! Customers and Companies Both Lose.
My guest today is ERIC RIZ, a true visionary. He has worked with leading companies to stay on top of the complexities not only of today’s technology market but of the meteoric changes that will shape the future. As the driving force behind the implementation of Microsoft SharePoint for enterprise organizations, Eric has been sought after by such Fortune 500 companies as The Walt Disney Company, Kellogg’s and Pepsi. Currently, Eric is the CEO of Toronto based Empty Cubicle, an HR related software company poised to revolutionize the IT recruiting industry. With plans to launch in early 2016, Empty Cubicle is the result of Eric’s ingenuity combined with his ability to recognize needs within the technology space. In addition, Eric is an active thought leader and sought after keynote speaker. Eric has gained notoriety as an engaging and insightful speaker on such topics as “Tomorrow’s IT Strategy”, and “Risks and Opportunities in Future Data.”