Listen now:
http://www.voiceamerica.com/episode/60006/ron-kaufman-and-casper-berry
SHOW TITLE: Its Not the Size of the Budget But the Size of the Idea That Counts
My first interview today is Ron Kaufman, world’s leading authority on customer service, author of 14 books, whose new book ‘Uplifting Service’ is a sensation. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, thought-leaders and customer service speakers on the topic of achieving superior service. He has been featured in The Wall Street Journal, The New York Times, and USA Today.
Caspar Berry, What an amazing diverse career – lead actor in a TV series, read economics and anthropology at Cambridge, wrote screenplays for Mirimax and Columbia Tri Star, became a professional poker player, established Twenty First Century Media and sold to Bob Geldof…. And now he’s a very successful speaker and trainer.. all that before he was 30!! Wow